How you can stop an illegal rental
Advice for residents
Click here for STR table of contents
Check whether the owners have a short term rental license by looking at this map or searching this list for their address or calling the City’s short term rental office (505–955–6336) and asking. Be aware that our map and list aren’t up to date and that the office, in our experience, sometimes answers this question incorrectly. A fourth way to check is by assuming that the license exists and filing a public records request for it.
How to report an illegal rental to the City: Call the short term rental office at 505–955–6336 and use the constituent services webform. We suggest calling first because you may learn things from the conversation with the city rental official that help you improve the service request.
Educate yourself about the law: Familiarize yourself with the short term rental ordinance. Be aware that the proximity rule and accessory dwelling exception are often relevant, and that renters must meet certain conditions to qualify for that exception. See the accessory dwelling unit ordinance, subsection 14-6.3(D)(1), for those exceptions.
Use association documents:The city short term rental office will revoke or deny a license if HOA or COA documents (declaration, bylaws, etc.) forbid short term rentals. Read your association documents carefully and get them amended if necessary.
Get proof of violations: Search sites like Airbnb, Vrbo, etc. for ads. Be aware that owners can make it difficult for you to find their ads by choosing not to display the house on the website map, by not showing the address, and by displaying only interior photos. For these reasons you may have to scroll through all the Santa Fe ads and read them carefully. When you find an ad, take a screenshot. Include reviews in your screenshots because they are dated and therefore establish the approximate times when rentals occurred.
Links
Index of all articles about short term rentals (STR) on this website.
The people who are charged with enforcing the City’s short term rental ordinance work here.
Website of the City Records Custodian. Use this link to make requests under the Inspection of Public Records Act (IPRA).
Report illegal rentals here (but we recommend calling the short term rental office first at 505–955–6336).
A list of all Santa Fe short term rental permits, given to us by the City in response to our IPRA request, published on this website in three formats.
A map that shows the locations of all Santa Fe buildings that are licensed for short term rentals.
This municipal law governs short term residential rentals in Santa Fe.
Read this in conjunction with the short term rental ordinance to understand conditions for exemption from the proximity rule.
This page was first published on August 18, 2022 and last republished on December 13, 2024.